Long-Term Care Ombudsman

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Area Agency on Aging (442) 265-7032 
Ensures the rights and entitlements of persons in long-term care facilities by investigating and resolving complaints, initiating corrective action and asserting civil and human rights.​

Imperial County Long Term Care Ombudsman Program
Coordinator: Karla Flores
778 West State Street
El Centro, CA  92243
Office:  (442) 265-7032 Fax: (442) 265-7036
24-Hour CRISISline: (800) 231-4024
For callers with hearing impairments:  TDD/TTY (800) 735-2929 or (800) 735-2922
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Become a Long Term Care Volunteer Certified Ombudsman:
Are you concerned about individuals living in your local Nursing Homes and Residential Care Facilities.  Join our program by becoming a Volunteer Certified Ombudsman, and visit these facilities on a regular basis to Promote Residents Rights, Ensure Fair Treatment and Resolve Complaints.  For more information please call us.  

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